Delivery & Returns

DELIVERY 

Delivery is free if your order is over £48*. Delivery for orders below £48 are £8.95*. The delivery costs are shown during the ordering process on the website and again in the order confirmation email. No deliveries are made on weekends or bank holidays.

* If you live in Northern Ireland or remote/outlying areas/islands, your order may be subject to longer delivery times and costs. This will be shown at checkout when you enter your address. 

Pick Up From the Brewery
If you are in the local area you may collect your order from us. If you choose to collect, we will contact you to arrange collection once you have placed your order.

Llangollen Brewery cannot and will not sell alcohol to people under the age of 18. We have implemented an age check during the ordering process.

 

RETURNS

If you do not wish to keep your purchase, you are required to inform us of your decision within 14 days after receiving the products.

In this case, please contact our customer service at +44 (0) 1978 861916 (between 9am and 4pm) or email us at info@llangollenbrewery.com. You can also use the return form below, however this is not mandatory. You can send this completed form by post or email. Please always quote your order number. The order number is stated in your order confirmation email.

To return the products, please contact our customer service at +44 (0) 1978 860753 (between 9am and 4pm.). The products must be returned within 14 days after informing us of your order cancellation.

We will reimburse you the amount paid for the products along with any delivery costs that you incurred. We will bear the cost of any returns made through the return services.

As soon as possible, but no later than 14 days after your initial contact regarding your wish to cancel your purchase, we will refund the invoiced amount to the same method of payment used by you to place the order. However, we can delay the repayment until we receive the products in question or (if applicable) proof of return.


 

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Returns Document714.14 KB 714.14 KB

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